Terms &
Conditions

By engaging Forma Inspect to conduct an inspection or by submitting a booking enquiry, you agree to be bound by these Terms and Conditions. These terms apply to all inspection services provided by Forma Inspect, operated by Marere Te Kanawa (Registered Building Practitioner, Victoria). If you do not agree, please do not proceed with a booking.

All inspections conducted by Forma Inspect are visual and non-invasive. The inspector assesses only those areas that are safely and reasonably accessible at the time of inspection, in general accordance with Australian Standard AS 4349.1 – Inspection of Buildings.

Inspections do not include destructive testing, the removal of finishes, furniture, floor coverings, ceiling linings, insulation, stored goods, or any materials that conceal the building fabric. Inspections do not extend to areas that are locked, unsafe, or inaccessible at the time of attendance.

The following are expressly excluded from all standard building inspection services unless separately engaged in writing:

• Structural engineering assessment or advice
• Pest, termite, or biological organism inspection
• Plumbing, drainage, or sewer inspection
• Electrical or gas installation inspection
• Asbestos, lead paint, or hazardous materials assessment
• Environmental or contamination testing
• Pool, spa, or associated equipment inspection
• Geotechnical or soil assessment
• Hidden or concealed defects not visible at time of inspection
• Any form of financial, legal, or investment advice

Where specialist investigation is recommended within a report, clients are strongly advised to engage a suitably qualified professional before proceeding.

By selecting a tier and proceeding with a booking, the client confirms they have read and accepted the terms of their selected tier. Tier selection can be made on the booking form and cannot be changed after the inspection has been completed.

All inspection reports produced by Forma Inspect remain the intellectual property of Forma Inspect. Reports are prepared for the sole use of the named client and must not be reproduced, redistributed, published, or provided to any third party without prior written consent from Forma Inspect.

Reports prepared under the Standard tier may be made available to other parties in a de-identified format, as outlined in Clause 4. Reports prepared under the Private tier will not be resold or shared under any circumstances.

This report must not be used as the basis for legal proceedings against any third party without the prior written consent of Forma Inspect.

To the maximum extent permitted by the Australian Consumer Law (ACL) and all applicable legislation, the total liability of Forma Inspect for any claim arising from or in connection with an inspection or report — whether in contract, negligence, tort, or otherwise — is limited to the fee paid for that specific inspection service.

Forma Inspect is not liable for any indirect, special, incidental, or consequential loss or damage, including loss of income, loss of opportunity, or economic loss, arising from reliance on or use of this report.

Nothing in these terms excludes, restricts, or modifies any right or remedy, or any guarantee, warranty, or other term or condition implied or imposed by the ACL that cannot lawfully be excluded or limited.

Pricing is tailored to each property based on size, type, layout, and complexity. Most inspections fall within the typical price ranges outlined on the Pricing page.

Final pricing is confirmed at the time of booking prior to any work commencing. Payment is due upon invoice, unless otherwise agreed in writing.

For Private tier inspections requiring advanced features (thermal imaging, same-day reports), additional fees may apply depending on scope.

Forma Inspect reserves the right to withhold delivery of a report until payment has been received in full.

Cancellations made more than 24 hours before the scheduled inspection will not incur a charge for Standard tier. Private tier clients will receive a full refund.

Cancellations made within 24 hours of the scheduled inspection may incur a cancellation fee of up to $150 for Private tier bookings, reflecting preparation and scheduling costs.

If access to the property cannot be arranged at the agreed time through no fault of Forma Inspect, the inspection may be cancelled and a fee may apply.

Forma Inspect reserves the right to reschedule inspections due to adverse weather, unsafe site conditions, or circumstances beyond our control. In such cases, no cancellation fee will apply and a full refund will be offered if rescheduling is not possible.

Reports are typically delivered digitally within 24 to 48 hours of the completed inspection, unless otherwise agreed at the time of booking. Expedited delivery (ASAP — 24 hours) is available where selected on the booking form and subject to inspector availability. Forma Inspect will make reasonable efforts to meet agreed timeframes but is not liable for delays caused by circumstances outside its control.

This report is prepared to assist the named client in making an informed decision about the property. It is not a warranty, guarantee, or certification of the property's condition. Clients are advised to consider the report findings alongside other professional and independent advice before making any purchasing, legal, or financial decision.

Forma Inspect does not accept responsibility for decisions made solely on the basis of this report without appropriate independent professional advice.

The client is responsible for ensuring that access to the property is arranged at the agreed time and that the inspector is able to safely and reasonably attend all areas within the inspection scope. Where a real estate agent or third party is coordinating access, the client acknowledges that delays or access restrictions may affect the scope of the inspection.

Forma Inspect collects personal information solely for the purposes of providing inspection services and delivering reports. Client information is handled in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). For full details of how we collect, store, and use personal information, please refer to our Privacy Policy at formainspect.com.au/privacy.

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from these terms or the services provided will be subject to the exclusive jurisdiction of the courts of Victoria. These terms do not exclude or modify rights you may have under the Australian Consumer Law.

Properties located outside Melbourne CBD may incur a travel fee to cover inspection attendance costs:

• 20km+ from Melbourne CBD: $60
• 30km+ from Melbourne CBD: $90
• 40km+ from Melbourne CBD: $120

Travel fees are confirmed at the time of booking and added to the final invoice.

Forma Inspect reserves the right to update these Terms and Conditions at any time. Updated terms will be published at formainspect.com.au/terms. Continued use of our services following any update constitutes acceptance of the revised terms.

The Forma Inspect Agent Referral Programme commenced 1 May 2026 and is available to registered real estate agents operating in Victoria. Participation is subject to the following conditions.

• Pre-Purchase Inspections only: The $25 agent credit and $50 buyer discount apply exclusively to pre-purchase building inspections booked through formainspect.com.au. They do not apply to any other inspection type.
• Per-property credit cap: The $25 agent credit is allocated once per property address. If multiple buyers book inspections on the same property, only one $25 credit is issued to the referring agent. The $50 buyer discount, however, applies to each eligible buyer who uses a valid referral code at booking.
• Rental Inspection credits: For Rental Minimum Standards Check referrals, agents receive a $5 credit per referral. These credits are tallied monthly and issued as a combined end-of-month payment.
• Credit issuance: All credits (pre-purchase and rental) are totalled at the end of each calendar month and issued as a Coles/Myer gift card to the registered agent.
• Programme review: This promotional programme is reviewed every 3 months from the commencement date of 1 May 2026. Forma Inspect may amend, pause, or discontinue the programme following any review.
• Cancellation: Forma Inspect reserves the right to cancel the Agent Referral Programme at any time. In the event of cancellation, all accrued and unpaid credits will be paid out to eligible agents at the time of cancellation.
• Eligibility: Credits are only issued to agents formally registered in the Forma Inspect referral system with a valid referral code. Codes are non-transferable.
• No cash equivalent: Credits hold no cash value and cannot be exchanged for cash. They are issued solely in the form of Coles/Myer gift cards.
• Forma Inspect reserves the right to withhold or reverse credits where there is evidence of misuse, fraudulent activity, or breach of these terms.

These referral programme terms are supplementary to the general Terms and Conditions and are subject to change following each 3-month review period.